• Products purchased directly from Typhur and returned to Typhur will receive a full refund, all the purchases that from other retailers are not available to our return policy.
• Unauthorized or billing-upon-receipt returns will not be accepted.
• Counterfeit machines are not eligible for a Typhur return and refund.
• Please ensure that the item you’re returning is repackaged with all the cords, adapters, and documentations that were included when you receive it. Typhur will offer you a refund based on your original method of payment.
• If the above conditions are met, Typhur will cover the postage for returning.
• Please note that Typhur is not responsible for appliances that are lost or damaged without following our return process.

To return the product back to us, please follow these instructions:

1. Box up the defective item. 
2. Print the attached shipping label from the email we send and tape it to the outside of the box. If you don't have access to a printer, let us know, and we’ll arrange for a courier pickup with UPS or DHL instead.
3. Drop it off at your nearest postal office or hand it to your local mail carrier or courier.

Alternatively, we can also arrange the pickup at your location instead.